New York City pays up to $43,460 for shelter support roles

New York City is offering an annual salary range of $39,970 to $43,460 for full-time community assistant positions within the Department of Homeless Services. The agency does not require candidates to hold a degree or possess previous job experience to qualify for the role.

The position falls under the Family Services division and is designated as an entry-level job. Applicants must be able to understand and follow simple instructions. They must also demonstrate the ability to communicate in English, both in speaking and comprehension. The department does not require candidates to pass a written examination.

Responsibilities include cleaning bathrooms, dormitories, laundry rooms, offices, and kitchens. Workers will also remove trash, restock hygiene supplies, and distribute or change bedding. The role involves loading and unloading deliveries, storing supplies, and maintaining inventory records. Employees will transport equipment, household items, and user lockers as needed.

Additional duties include distributing mail, storing personal belongings of residents, and preparing areas for meal service. Assistants will help serve food and supervise resident activities. The job requires maintaining order during periods with large groups. All tasks must adhere to the agency's health and hygiene standards. The department prefers candidates with strong writing and computer skills, specifically familiarity with the CARES system.

The vacancies are located at 39 Auburn Place in Brooklyn and 8 East 3rd Street in Manhattan. Shift schedules will vary. The application deadline is December 20, 2026. Interested candidates must apply through the official City Jobs portal by selecting the apply option.

Applicants generally must reside in New York City within 90 days of being hired. The job posting indicates that employees may qualify for federal student loan forgiveness programs and state assistance for loan repayment, subject to specific eligibility requirements. The agency is seeking candidates to support shelter operations and maintain facility standards across the two sites.